FREQUENTLY ASKED QUESTIONS:
What is your return policy?
Due to the custom nature of our products, all sales are final. We do not accept returns or exchanges unless the item arrives damaged or defective. If you receive a damaged or incorrect product, please contact us within 5 days of delivery with photos and your order details. We will review your case and offer a replacement or refund if warranted. Thank you for supporting mindful, made-to-order apparel.
What are your typical shipping timeframes?
All our products are made to order, so please allow 2 to 5 days for production before your order ships. After that, shipping usually takes 3 to 5 days, depending on your location and chosen shipping method. In total, you can expect your order to arrive within approximately 5 to 10 days from the time of purchase. We recommend checking the shipping details in the product description for the most accurate estimate.
Do you offer international shipping?
Yes! We ship to select countries worldwide. International shipping times and rates vary depending on your destination. Because orders are made to order and shipped from multiple facilities, international deliveries generally take longer than domestic ones. Please allow additional transit time beyond the standard production and shipping windows. International customers are encouraged to review shipping information at checkout and be aware of possible customs fees or import taxes imposed by their country.
How can I contact customer support?
You can reach our customer support team through the contact form on our website. We strive to respond to all inquiries within 24 to 48 hours. For faster assistance, please include your order number and a brief description of your issue.
What types of products do you offer?
Fellas Being Fellas offers a curated selection of stylish and comfortable clothing designed to complement your everyday life. Our product range includes high-quality tees, hoodies, caps, and other versatile pieces crafted to reflect your individuality and support mindful living.
